most order are processed within 24 hours of receipt (processing time does not include weekend days). order placed on saturday and sunday will be processed the following Monday.
robert jones beauty orders are shipped and delivered on business days. most orders are delivered within 5 -7 business days from the orders ship date.
within 30 days of delivery of a shipment, you may return any of the following items you purchased from robert jones beauty, for any reason, for a full refund (we’ll also refund the shipping cost if the return is a result of our error). Any item received damaged or parts missing must be reported within 3 days of delivery.
Any book in its original condition.
We cannot accept returns on makeup accessories. Including brushes, eyelash curlers, lip palettes, brush cleaner or storage jars.
We cannot accept returns of opened items or items returned more than 30 days after delivery.
privacy and security
We are committed to protecting your privacy.
call at 214-826-0050
robert jones beauty : 6333 prospect ave : dallas : texas : 75214
robert jones workshops – contact seaminx artist management at 214 321-0653